// resume

Ryan Blomberg

Cloud Engineer · IT Systems · Backend Infrastructure · AI Systems

// summary

Professional Summary

Cloud-focused engineer with hands-on experience supporting enterprise IT systems, deploying cloud-hosted backend applications, and operating production infrastructure. Experience spans AWS cloud services, identity and access management, scalable APIs, enterprise provisioning workflows, AI-integrated systems, and cross-platform support across Windows and macOS.

Designed and deployed Conversari, a live App Store application powered by scalable backend infrastructure, AI-driven analysis systems, distributed cloud services, and large-scale conversational data processing workflows. Strong interest in cloud computing, machine learning, distributed systems, backend architecture, and AI infrastructure.

// stack

Technical Skills

Cloud & Infrastructure

AWS (EC2, S3, IAM, Fargate)DockerVPC NetworkingCloud-native ArchitectureSystem MonitoringEnvironment Management

Backend & Development

PythonFastAPITypeScriptJavaScriptReact NativeReactExpoNode.jsREST APIs

Databases & Data Systems

PostgreSQLSupabaseSQLRealtime SystemsData ModelingLarge-scale Text Processing

AI / ML Systems

NLP PipelinesAI Inference APIsBehavioral Analysis SystemsStructured Data ExtractionAI-integrated Workflows

Enterprise & Identity

Microsoft 365ExchangeEntra IDActive DirectoryPing IdentityIAM & Access Control

Tools & Platforms

GitVS CodePostmanXcodeTopdeskWindowsmacOSLinux

// experience

Professional Experience

Founder & Product Engineer

Conversari AI Los Angeles, CA

2025 — Present
  • Built and deployed a cloud-hosted AI analytics platform on AWS with scalable backend services.
  • Designed and operated production cloud infrastructure supporting a live App Store application.
  • Developed backend systems and APIs using FastAPI and Python.
  • Built distributed workflows for large-scale conversational data processing and behavioral analysis.
  • Integrated authentication, API orchestration, realtime systems, and cloud storage services.
  • Managed IAM roles, authentication systems, and secure access controls.
  • Operated production systems across EC2, S3, IAM, and Supabase cloud services.
  • Led onboarding and coordination of contractors and overseas team members.
AWSEC2S3IAMFastAPIPythonReact NativeExpoSupabasePostgreSQLDockerTypeScript

IT Support / Systems Administrator

Amicus MSP Los Angeles, CA

2025 — Present
  • Sole IT administrator for a full office environment managing day-to-day infrastructure and operational systems.
  • Administer Microsoft Exchange and Microsoft Entra ID across organizational environments.
  • Manage user provisioning, permissions, account lifecycle workflows, and identity/access systems.
  • Configure and troubleshoot network printers, workstations, endpoints, and office hardware.
  • Resolve system, email, authentication, and connectivity issues across Windows and macOS.
  • Maintain system reliability, uptime, operational continuity, and security best practices.
Microsoft 365ExchangeEntra IDWindowsmacOS

Service Desk Technician Tier 1

New American Funding United States

Feb 2025 — Oct 2025
  • Provided Tier 1 support across Windows, macOS, and enterprise production environments.
  • Troubleshot hardware, printers, mobile devices, networking, and telephony systems.
  • Resolved incidents within SLA timelines using Topdesk ticketing systems.
  • Supported Microsoft Outlook, Teams, SharePoint, and enterprise productivity systems.
  • Assisted with workstation imaging, deployments, onboarding, and endpoint configuration workflows.
TopdeskM365TeamsSharePoint

Service Desk Provisioning Specialist

New American Funding Tustin, CA

Feb 2024 — Jul 2025
  • Managed enterprise onboarding and offboarding workflows across business systems.
  • Administered users, permissions, groups, and access controls within Active Directory.
  • Supported authentication and identity systems using Ping Identity platforms.
  • Configured user environments, credentials, permissions, and enterprise software access.
  • Maintained audit documentation supporting compliance and security requirements.
Active DirectoryPing IdentityIAM

Jr. Account Executive

Priority Gold Sherman Oaks, CA

Apr 2023 — Sep 2023
  • Managed client pipelines and conducted outbound sales operations.
  • Educated clients on financial products, account structures, and service options.

Sales Manager

OLN Inc Long Beach, CA

Feb 2023 — Apr 2023
  • Led outreach initiatives and managed performance metrics.
  • Drove client acquisition and relationship development.

// education

Education & Certifications

Santa Monica College

Associate of Science — Cloud Computing Infrastructure

GPA 3.55 · Graduated with honors

Focused on cloud architecture, distributed systems, backend infrastructure, and AWS environments. Strong interest in machine learning, mathematics, scalable systems, and analytical approaches to AI systems.

Certifications

  • CompTIA A+